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Shoe Warehouse respects the privacy of
our customers and is committed to protecting privacy rights of
identifiable individuals. In this regard, Shoe Warehouse has prepared
this website privacy policy (the "Privacy Policy") to detail how
Shoe Warehouse collects, uses, and discloses any Personal Information
collected about you on the Shoe Warehouse website, www.shoewarehouse.ca
(the "Website").
Shoe Warehouse is affiliated with Sterling Shoes, Joneve Shoes, Freedman
Shoes, and The Shoe Club (the "Affiliates").
The Privacy Policy has been created to inform our customers and all visitors
to the Website of the manner in which Shoe Warehouse maintains the confidentiality
of your Personal Information and to demonstrate our commitment to your privacy.
The Privacy Policy for the Website sets out the following:
What is "Personal Information"?
Your "personal information" as defined at law, including without limitation,
as defined under the Personal Information Protection Act of British Columbia,
as amended from time to time (the "Act"), means all information about an identifiable
individual ("Personal Information"). This Personal Information means information
that can identify an individual (for example, your name, home telephone number,
personal mobile telephone number, home address, personal email address, personal
fax number, social insurance number, driver's licence number, physical description,
and credit card or other financial information specifically about you). However,
Personal Information does not include business "contact information", which
is defined under the Act as information to enable an individual at a place
of business to be contacted for business purposes, such as name, position
name or title, business telephone number, business mobile telephone number,
business address, business email, or business fax number of an individual.
Our Collection, Use, and Disclosure of Personal Information
Shoe Warehouse collects, uses, and discloses your Personal Information obtained
on the Website for itself and on behalf of its Affiliates solely for the following
specified purposes:
- To inform you of various sales, contests, discounts, special offers, and
promotions offered by Shoe Warehouse and its Affiliates from time to time.
- To inform you of the opening of new stores, grand openings of locations,
and related special events of Shoe Warehouse and its Affiliates from time
to time.
- To provide you with any email, print, or other newsletters, online news
releases, and publications of Shoe Warehouse and its Affiliates from time
to time.
- To inform you of customer satisfaction surveys and sales surveys of Shoe
Warehouse and its Affiliates from time to time.
- To advise you any of changes or alterations to the terms of service,
policies, or features of Shoe Warehouse and its Affiliates from time to
time, including without limitation, the terms of use of the Website and
the Privacy Policy.
- To respond to your inquiries and communicate with you in connection with
Shoe Warehouse, its Affiliates, the Website, and the Privacy Policy.
To better service your needs and to provide the ultimate shoe shopping experience,
Shoe Warehouse will share any Personal Information obtained from you on the
Website or otherwise only with its Affiliates from time to time, including
Sterling Shoes, Joneve Shoes, and Freedman Shoes. You should be aware that
Shoe Warehouse will not share or sell your Personal Information to any third
parties or organizations other than its Affiliates. Shoe Warehouse may communicate
with you by email, mail, and various other means of communication for the
specific purposes set out above.
Your Consent to Our Collection, Use, and Disclosure of Personal
Information
By using the Website to register with Shoe Warehouse, you expressly acknowledge
that you will be providing Personal Information to Shoe Warehouse and its
Affiliates from time to time, and therefore you voluntarily consent to collection,
use, and disclosure of Personal Information by Shoe Warehouse and its Affiliates
from time to time for the specific purposes set out in the Privacy Policy.
You acknowledge that Shoe Warehouse and its Affiliates may disclose your Personal
Information without your consent if required by law and in accordance any
applicable exceptions under the Act.
The Website is directed for use by adults and Shoe Warehouse does not knowingly
collect, use, or disclose any Personal Information from children under the
age of 13 without the consent of parents. Shoe Warehouse requests that parents
monitor their children's use of the Website and to contact Shoe Warehouse
in the event of any such usage by children under the age of 13.
If you have provided your consent to the collection, use, and disclosure
of Personal Information by Shoe Warehouse and its Affiliates from time to
time under this Privacy Policy, you may, at any time, withdraw your consent,
unsubscribe, and request to decline to have your Personal Information collected,
used, or disclosed for any or all of the specific purposes set out in the
Privacy Policy. Please refer to "Contacting or Communicating with Us" of the
Privacy Policy below in connection with the withdrawal of your consent.
Use of Technology on the Website
In order to enhance your shopping and personalize your interactive experience,
the Website uses "cookie" technology. A "cookie" is a small bit of data that
gets stored your computer. Like many commercial websites, we automatically
collect other information by way of electronic means, using "cookies" which
are small files placed on your hard drive that assist us in providing our
products and services. This information includes the address (or "URL") of
the website that you came from before visiting the Website, which web pages
you visit on the Website, which browser software you use to view the Website,
your IP address, and any search terms you have entered on the Website or in
order to access the Website. This data is not used individually, but is aggregated
and only used to tailor the Website to better meet your interests and preferences.
Most browsers automatically accept "cookies", but you can usually refuse "cookies",
or selectively accept "cookies", by adjusting the preferences in your browser.
If you turn "cookies" off, there may be some features of our site that will
not be available to you.
Links to Other Websites
The Website may contain links to other websites that may or may not be the
Affiliates of Shoe Warehouse from time to time. Any such links are not intended
to be referrals by Shoe Warehouse and are posted for the purposes of convenience
only. You acknowledge that Shoe Warehouse has no responsibility, liability,
or obligation to control or maintain the websites you visit via such links.
You should ensure that you familiarize yourself with the applicable privacy
policies and terms of use of all other websites before using the same.
Security of Personal Information
Shoe Warehouse and its Affiliates are committed to adopting and maintaining
appropriate measures and safeguards to ensure the confidentiality of your
Personal Information and to protect against any loss or theft, as well as
unauthorized access, copying, use, modification, or disclosure. Shoe Warehouse
exercises care in the secure transmission of your Personal Information; however,
no transmission of Personal Information over the Internet is 100% secure.
Shoe Warehouse is unable to guarantee that Personal Information collected,
used, or disclosed through the medium of the Internet cannot be intercepted
by third parties.
Requests for Access to Personal Information
The Act permits individuals to submit written requests to us to provide them
with:
- their Personal Information under our custody or control;
- information about how their Personal Information under our control has
been and is being used by us; and
- the names of the individuals and organizations to whom their Personal
Information under our control has been disclosed by us.
Shoe Warehouse will respond to requests in the time allowed by the Act and
will make a reasonable effort to assist applicants and to respond as accurately
and completely as reasonably possible. All requests may be subject to any
fees and disbursements the law permits us to charge.
Requests for Correction of Personal Information
The Act permits individuals to submit written requests to us to correct errors
or omissions in their personal information that is in our custody or control.
Shoe Warehouse will:
- correct the personal information and, if reasonable to do so, send correction
notifications to any other organizations to whom we disclosed the incorrect
information; or
- decide not to correct the personal information, but annotate the personal
information that a correction was requested but not made.
Contacting or Communicating with Us
If you have any questions with respect to the Privacy Policy concerning the
handling of your Personal Information, wish to withdraw your consent to the
collection, use, or disclosure of your Personal Information, or if you wish
to request access to, or correction of, your Personal Information under our
care and control, please contact our Privacy Officer at:
Privacy Officer
Shoe Warehouse
2580 Viscount Way,
Richmond, B.C.
Canada V6V 1N1
Email: info@shoewarehouse.ca
If you are dissatisfied with our handling of your personal information, we
invite you to contact our Privacy Officer in writing, setting out the reasons
for your concern. If, after our Privacy Officer has reviewed and responded
to your concern, you remain dissatisfied, you may wish to contact the Office
of the Information and Privacy Commissioner for British Columbia at:
P.O. Box 9038, Stn. Prov. Govt.,
Victoria, B.C.,
Canada V8W 9A4
Telephone: (250) 387-5629
Fax: (250) 387-1696
Email: info@oipc.bc.ca
Web Site: www.oipc.bc.ca |
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